Shipping Policy

Shipping Policy

Thank you for shopping with TechSavvyUK! We're dedicated to ensuring you have an excellent shopping experience. This shipping policy outlines how we handle the shipment of your electronics orders. Please take a moment to read it carefully.

1. Order Processing Time

  • Orders are typically processed within 2-5 business days after your purchase. Processing includes order verification, inventory check, and packing.
  • Please note: As we work with dropshipping suppliers, processing times may vary. You will receive tracking information for most orders within 3 business days.

2. Shipping Locations

  • We currently ship to the United Kingdom and select international locations (please check if your country is available at checkout).
  • International shipping may be subject to longer delivery times, customs fees, and additional charges.

3. Shipping Rates

  • Shipping fees are calculated during checkout based on the weight and destination of your order.
  • We offer free standard shipping for orders over £50 (minimum order value).

4. Shipping Time

  • Standard Shipping: 3-7 business days for UK orders.
  • International Shipping: 7-14 business days (may vary depending on your country).

Please be aware that shipping times may vary due to factors such as weather, customs processing, and holidays.

5. Order Tracking

  • After your order has been shipped, you will receive an email with a tracking number and a link to track your shipment.
  • You can also log into your account on our website to check the status of your order.

6. Customs and Duties (International Shipping)

  • For international orders, customs duties and taxes may apply, depending on the destination country.
  • These charges are the responsibility of the customer and will not be covered by us. Please check with your local customs office for more details before placing an order.

7. Damaged or Lost Items

  • If your order arrives damaged, please contact our support team within 48 hours of receiving your package, and we will assist you in resolving the issue.
  • If your package is lost in transit, please notify us within 30 days of the dispatch date so we can investigate the issue with the carrier.

8. Address Changes

  • Please ensure your shipping address is correct at the time of placing your order. If you need to change the address after placing your order, please contact us within 24 hours to request an address update.

9. Shipping Restrictions

  • Some electronic products may have restrictions on where they can be shipped, either domestically or internationally. Please refer to the product page for any specific shipping limitations.
  • Certain items, such as batteries, hazardous materials, or high-value electronics, may have additional shipping restrictions or charges.

10. Contact Us

  • If you have any questions regarding your order, shipping details, or any concerns, please contact us at colinjbooth@icloud.com or through our customer support page.

Thank you for shopping with TechSavvyUK! We aim to provide you with the best service and are happy to help with any queries you may have.